Podium Competitors & Alternatives

Intercom, Inc. is a software company that specializes in business messaging, providing businesses with a way to chat with their customers. Intercom has its headquarters in San Francisco with offices in Chicago, Dublin, Sydney and London.

Yext is a New York City technology company operating in the area of online brand management. It offers brand updates using its cloud-based network of apps, search engines and other facilities. The company was founded in 2006 by Howard Lerman, Brian Distelburger, and Brent Metz. Recent figures showed a market capitalization in 2019 of more than $2.0 billion and a revenue of $354.7 million for the 2021 fiscal year.

Birdeye is the #1 most trusted reputation and customer experience platform for local businesses.

Birdeye’s all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Sprinklr is an American software company based in New York City that develops a SaaS customer experience management (CXM) platform. The company’s software, also called Sprinklr, combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring.

Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with businesses and brands. The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monitoring, competitive insights and social CRM features. Sprout Social is known for its intuitive, easy-to-use web and mobile platforms.